There are mainly two reasons for this occurrence and one of the reasons is depicted in this blog.
Garage door opener hums but won t move.
If so loosen the chain adjuster until it is no longer jammed against the bolt run the opener down a few inches and then unplug it.
Try to open the door manually.
Detach the opener by pulling the emergency handle downward.
Look at it closely i ll bet it is jammed against the 5 16 bolt just in front of the motor unit.
Not the garage door the opener trolley.
They can hear the motor going but the door itself is not opening.
If you are able to raise your garage door easily it is not the problem.
Is it all the way in the up open position.
Because it hums when you try to open it the battery is working properly.
This is frustrating especially if you re trying to get your car out of the garage.
You activate the door opener by either a remote control hand held unit or by pressing the wall button mounted on the wall and hear the motor humming but the garage door does not move.
If your chain drive garage door opener motor runs but the garage door won t move the drive and worm gears might be stripped or worn.
This will determine if the issue is connected to the door itself or the opener.
Disengage the door from the trolley by pulling the emergency cord if none of the basic checks reveals a simple explanation for why the door won t open.
Automatic garage door opener runs but door doesn t move sometimes homeowners will find that their automatic garage door opener runs but the door doesn t move.
This repair guide and video show step by step how to replace the drive and worm gears in a chain drive garage door opener.
The next step is to attempt to open your garage door manually.