Genie Garage Door Opener Motor Not Turning

Here is what may cause your garage door opener to not power on.

Genie garage door opener motor not turning.

If your door control has multiple functions check the light button on the panel. 1 manually disengage the door from the shaft. 2 the glass fuse on the circuit board has blown or popped. Turn sure lock off also called vacation lock check the power source where the powerhead is plugged in plug a lamp into the same outlet if the lamp works the power source is ok if the lamp does.

If you don t have multiple functions check your instruction manual to see how to turn off this relay feature. In this case the motor will run and the gear will turn but the chain will not move and the door will not open. I apologize if i wasn t clear. Your door control panel is usually on the wall inside your garage.

This diagnostic light is on excelerator models. Every garage door opener comes with a disconnect switch cord or knob that allows you to work the door manually in case of a power outage. The garage door opener motor runs but the shaft does not turn and the door does not open or close. H8000 h8000 07 h8000d isd990 isd995 isd1000 pro99 pro99 21c pro99fn and cmd9900.

2 removed the shaft from the motor coupler manually turned the shaft with a vicegrip. This one falls squarely into the category of user error. 1 the transformer has failed due to a power surge. The status led in.

4 a wire or wire harness is loose or burnt. Here s what i ve done so far. Try the door control panel. The genie excelerator series screw drive garage door openers have a status light on the powerhead that will blink if an issue arises that helps diagnose the issue.

Motor runs shaft doesn t turn. General troubleshooting tips for what to check when your genie garage door opener is not working below. Check to make sure that you haven t accidentally disconnected the motor.