Before you call us though you may be able to self diagnose and solve a hand held remote programming issue on your own.
Genie garage door opener programming instructions.
A genie garage door opener which has only 3 terminals on its motor head will use the terminals on the motor head marked 1 for common and 3 for power.
If you have a genie garage door opener with more than 3 terminals an external 24vac adaptor will need to be purchased to supply power to this receiver.
Leave this manual with homeowner homeowner.
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